Free Cancellation Policy
When making a reservation, you, our client, will be required to pay 50% of the rental price. This deposit must be received within 24 hours of booking to secure the villa. All our prices are quoted in Euros, however, we, the company, may invoice in Pounds Sterling at our discretion.
Upon receipt of this 50% deposit, we will send you a booking confirmation by email. The remaining 50% of the villa rental must be paid ninety (90) days prior to arrival. Ibiza Summer Villas will sent the Client an email ninety (90) days prior to the arrival date with the details for payment of the pending amount (remaining balance payment). Said notice will be resent to the Client three (3) days after the first reminder. In the event that the Client fails to pay the outstanding amount within seven (7) days after the second reminder, the booking will be automatically cancelled and the villa will be put back on sale.
If the booking is made within ninety (90) days of your arrival in Ibiza, you will be charged the full amount for the villa.
When booking a villa offer (formerly referred to as a "flash sale") through our website the discount will be automatically applied to the total cost of your stay. We require 50% deposit of the original total stay cost at the point of booking and the remaining 50% balance is due ninety (90) days prior to arrival. When booking a villa offer within ninety (90) days of arrival, we require payment is full.
FREE CANCELLATION UP TO 90 DAYS PRIOR TO YOUR ARRIVAL DATE
In the event of a refund, IBIZA SUMMER VILLAS will reimburse the client within one hundred and twenty (120) days of receipt of the cancellation notice from the client.
If you wish to cancel a booking less than ninety (90) days prior to the date of arrival at the villa, you will be charged the deposit paid to date. If you wish to cancel within 90 days and you have paid the full amount of the booking, no refunds will be made under any circumstances.
CANCELLATION OF BOOKINGS BY THE CUSTOMER
You can cancel a booking at any time. All cancellations must be made by email or post. Our e-mail address is info@ibiza-summer.com or you can write to us at Ibiza Summer Villas at Calle Riu Guadiana Nu 52, San Jose de Sa Talaia 07817, Illes Baleares, Spain. You must state the reason for the cancellation.
Cancellations made within ninety (90) days prior to the arrival date will result in the loss of the deposit. If you cancel your holiday, we will only refund if the conditions are met. Unless the property is rebooked at full price and the owner agrees, the booking deposit will not be refunded. We will endeavour to find a replacement booking for your property and this is often possible but it is not guaranteed.
If your villa booking is affected by force majeure, you will not be entitled to any refund or compensation. Force majeure means any unusual and unforeseeable circumstance beyond the Company's control, the consequences of which the Company could not reasonably avoid, including, but not limited to war, threat of war, riot, civil strife, terrorist activity (actual or threatened), industrial disputes, unavoidable technical problems with transport, machinery or equipment, power failure, changes due to the rescheduling or cancellation of flights by an airline, natural or nuclear disasters, fire, flood, drought, adverse weather conditions, theft or epidemics. To obtain a refund or compensation, please contact your insurance company.
We strongly recommend that you take out appropriate travel insurance at the time of booking, which, in most cases, includes cover for loss of deposit or cancellation fees in certain circumstances.
The following conditions will apply to all bookings made through our own website: www.ibizasummervillas.com
Click here to read our full booking Terms and Conditions.
