You can cancel a booking at any time. All cancellations must be made by email or post. Our e-mail address is info@ibiza-summer.com or you can write to us at Ibiza Summer Villas at Calle Riu Guadiana Nu 52, San Jose de Sa Talaia 07817, Illes Baleares, Spain. You must state the reason for the cancellation.
Cancellations made within ninety (90) days prior to the arrival date will result in the loss of the deposit. If you cancel your holiday, we will only refund if the conditions are met. Unless the property is rebooked at full price and the owner agrees, the booking deposit will not be refunded. We will endeavour to find a replacement booking for your property and this is often possible but it is not guaranteed.
If your villa booking is affected by force majeure, you will not be entitled to any refund or compensation. Force majeure means any unusual and unforeseeable circumstance beyond the Company's control, the consequences of which the Company could not reasonably avoid, including, but not limited to war, threat of war, riot, civil strife, terrorist activity (actual or threatened), industrial disputes, unavoidable technical problems with transport, machinery or equipment, power failure, changes due to the rescheduling or cancellation of flights by an airline, natural or nuclear disasters, fire, flood, drought, adverse weather conditions, theft or epidemics. To obtain a refund or compensation, please contact your insurance company.
We strongly recommend that you take out appropriate travel insurance at the time of booking, which, in most cases, includes cover for loss of deposit or cancellation fees in certain circumstances.
The following conditions will apply to all bookings made through our own website: www.ibizasummervillas.com
